About Us

We built The Practice Pilot to solve a simple problem:
Too many good calls go unanswered.

Our AI receptionists answer every call, book appointments, and support your team—so you never miss another opportunity to help a patient.

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AI Receptionist
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Hi, thanks for calling Bright Smile Dental. How can I help you today?
OUR MISSION

Better access for patients. Less pressure for your team.

We believe every patient deserves to be heard—whether it's during office hours or the middle of the night.

The Practice Pilot combines advanced AI with human-like conversations to deliver a seamless experience for your patients and real results for your practice.

Our Values

Patient First

We help practices create better experiences and stronger patient relationships.

Secure & Compliant

We take privacy seriously and are built with HIPAA & GDPR compliance at the core.

Reliable

Always on. Always ready. We never miss a call so you don't miss an opportunity.

Results Driven

We measure success by the bookings we help you capture and the stress we help you reduce.

The Practice Pilot by the Numbers

1M+
Calls Answered
250K+
Appointments Booked
98%
Call Answer Rate
4.9/5
Average Client Rating

Trusted by practices across the UK and growing every day.

The People Behind the Pilot

We're a team of builders, problem solvers, and healthcare enthusiasts who've seen firsthand how missed calls impact practices.

We built The Practice Pilot to be the reliable partner your practice can count on—day in, day out.

Meet the Team →
James Taylor
Co-Founder & CEO
Sarah Ahmed
Co-Founder & COO
Daniel Roberts
Head of Product
Emily Carter
Head of Customer Success

What Our Clients Say

"

The Practice Pilot has been a game changer for our practice. We never miss calls anymore and our appointment book is fuller than ever.

Dr. Aisha Khan
Kensington Dental
"

Our admin team finally feels like they can focus on what matters. Patients get answers instantly, day or night.

James Wilson
Clearview Medical Clinic
"

The AI receptionist is so natural, our patients think they're speaking to a real person! Highly recommended.

Emma Clarke
Thrive Wellness

Ready to see The Practice Pilot in action?

Let our AI receptionist show you how we can help your practice grow.

Book a Demo →